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Privacy Policy

Last updated: April 27, 2025  ·  Effective immediately

Vitalize Sales LLC ("Samoya," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit samoya.com or engage our services. Please read it carefully.

By using our website or services, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a contact or inquiry form
  • Book a call or consultation
  • Enter into a service agreement with us
  • Communicate with us via email, phone, or SMS
  • Opt into SMS messaging or email communications

This may include your name, email address, phone number, business name, business information, and any other information you choose to share.

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring URLs
  • Device type and operating system

Information from Third Parties

We may receive information about you from third-party sources such as scheduling platforms (e.g., Calendly, Cal.com), CRM systems, or advertising platforms, where you have authorized such sharing.

2. How We Use Your Information

We use the information we collect to:

  • Deliver, manage, and improve our services
  • Communicate with you about your inquiry or engagement
  • Send appointment reminders, project updates, and follow-up communications
  • Send SMS messages where you have provided consent (see our SMS Terms)
  • Send email communications related to our services
  • Analyze website usage to improve our user experience
  • Comply with legal obligations
  • Protect against fraud, abuse, or unauthorized access

We do not sell your personal information to third parties. We do not use your data for automated profiling that produces legal or similarly significant effects without your knowledge.

3. SMS Communications & TCPA Compliance

If you have provided your mobile phone number and opted in to receive SMS messages from Samoya, we will only send messages as described in our Terms of Service — SMS Section. You may opt out at any time by replying STOP to any message. For details, see our full SMS terms.

We do not share your mobile phone number with third parties for their marketing purposes.

4. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small files stored on your device. We may use:

  • Essential cookies — required for the website to function
  • Analytics cookies — to understand how visitors interact with our site (e.g., Google Analytics)
  • Marketing cookies — to track visits from advertising campaigns

You may disable cookies in your browser settings. Disabling essential cookies may affect website functionality.

5. How We Share Your Information

We may share your information with:

  • Service providers — third-party vendors who assist in delivering our services (e.g., scheduling tools, CRM platforms, payment processors), bound by confidentiality agreements
  • Legal authorities — when required by law, court order, or to protect our legal rights
  • Business transfers — in the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not sell, rent, or trade your personal information to any third party for their independent marketing or business purposes.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. When information is no longer needed, we securely delete or anonymize it. Project-related records may be retained for up to 7 years for legal and accounting purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time
  • Opt out of SMS communications by replying STOP
  • Request data portability where applicable

To exercise any of these rights, contact us at greg@samoya.com. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of personal information. We do not sell personal information. To make a request, contact us at greg@samoya.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete it.

10. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission, restricted access controls, and secure storage practices. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. Continued use of our website or services after such changes constitutes acceptance of the revised policy.

13. Contact Us

Questions or concerns about this Privacy Policy?

  • Email: greg@samoya.com
  • Website: samoya.com
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